Permanent replacement unit available next business day.
Enjoy enhanced telephone support.
Ideal for devices that do not carry critical data and can be readily restored from backup devices.
Replace failed hardware quickly and conveniently with this service option that offers delivery, via overnight airfreight, of a permanent replacement unit for your defective hardware the day after it goes down. Enjoy enhanced telephone support, which offers a North America based call center, higher technical agent expertise, troubleshooting tailored to business customers and a single phone number for all IPG Care Pack customers. This cost-saving alternative to onsite hardware support is ideal for devices that do not carry critical data and can be readily restored from backup devices. Door-to-door shipping charges for both the returned and replacement products are prepaid by HP.
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